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2.1 Based on 13 reviews
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  • Customers like
    • Initial pick up friendly 1
  • Customers don't like
    • Quoting process 1
    • Refusal to reimburse for damages 1
    • Reliability 1
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This is the worst moving company in the USA. They give a lower quote but they almost always find a way to get $200 to $300 extra at the destination. This has happened to my nephew and now it has happened to me. They kept my furniture for three weeks and we had to keep calling for updates. No one called us to give us updated. Finally, after repeated calls and threats to call the police for theft, they gave a delivery date 4 weeks after pick... Read more

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This is the worst moving company in the world. They picked up my stuff 26 days ago and never called for updates. We keep calling and getting promised different delivery date windows. They finally told us the furniture will be loaded from their warehouse yesterday and today we called to find out it's still not loaded. This company should shut down. They are horrible horrible horrible.

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Edens Moving Services - Don't Use if You Are in an Apartment
1 of 3

Look, we have all heard the issues with these big cross country moving companies. Thing is, I have done it three times and this last time was a terrible experience. This is a warning to people who especially live in apartment complexes. Chances are those really large trucks are likely not going to be able to pickup or deliver in most apartment complexes and instead of addressing this properly upfront, the company keeps charging you all these up... Read more

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My things arrived damaged and broken. After months of going through their settlement process they refused to pay actual damages because I posted a review with the BBB. This is a company you want to steer clear of. They tell you they are professional but are absolutely not. They hire people who are not capable of doing a good job.

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We received a phone call from the driver, MIKE ROSENFELD from Eden's Movers, informing us that he would be arriving in Boston to deliver our property the next day between 8am and 12pm. The next at 11am, we received a call from the driver informing us that he was running late and would not be able to arrive until 2pm. By 3pm, we still had not heard from him, so we called his cell phone, at which point he said he would not be able to make it to... Read more

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9/23/15: I was assessed a surprise extra charge amounting to 20% over the original quote, and an antique cabinet was damaged in the move. When I got my initial quote, I gave EXACT dimensions and quantity of every piece/box for my move. After the movers had taken my things out of the house and they were sitting on the front lawn, they said I had been given an incorrect quote and they demanded extra money. They offered to put everything back in... Read more

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I agree. The company is horrible. They are only concerned with how much they receive. Taking care of your items is not in the contract. My items were in storage for over a month. I could not afford the extra costs quoted after my things were on their truck, not to mention the liability section of the contract has already been x'ed for you to sign. There is no option thus no liability if your items are damaged or missing. I found boxes opened and... Read more

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*This will be long, but just for future reference... If you ever move across the country, rent a truck and DO IT YOURSELF! Friends, PLEASE BE IN PRAYER.* Hello Michelle/Alex/Ofra, I would like you all to know that as I continue to wait for my shipment, I am concerned with the nature of my shipment. After reading several reviews from customers who had issues with you all in the past, it is apparent that service prior to the move is much better... Read more

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This is a Great company, I have Moved from CA to PA Back on December, Tom was really Helpful setting everything up for me... Got my items within 2 weeks as promised, their Driver Benedict Helped me set up everything in my new Philly apartment...The price was not the lowest but competitive, Its my 6th time moving and had bad experience from few companies in the past, so you can imagine the stress i was in! so happy i used this company, they made... Read more

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They gave us bed bugs. They promised that our stuff would be here in two weeks which turned out to be over a month. Not only do we have bed bugs problem now but they switched some of our items. When the movers got here they kept replacing some of our items with the other families. The movers were friendly but we got couple of lights broken and the bottom part of our beds are switched. IDK how since they had it numbered? We sent them the picture... Read more

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