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I went with them based on their reviews and confidence, I was miss led and lied to. They underspecd the job leaving us to take many items in our car (packed boxes).

We have $1000s of dollars of damages and lost items! Which they won't let us claim due to an invoicing error. ( As soon as we wanted to claim, additional fees appeared even though we have a fully paid invoice and receipt ). They didn't assemble shelves and bookcases that they dissembled (probably because they knew they lost peices).

David was terrible and explaining everything, miss led us about insurance, Percy is very rude and abrupt, Gary is much easier to handle but is hiding behind policy and doesn't care enough to actually help a customer out.

So because they billed us wrong, damaged and lost our furniture though their negligence we're picking up the bill because they won't do anything until we pay extra money due to them mis-billing again due to their negligence. I've used maybe 5 or so movers in the last 10 years and these are the worst buy far, and that's competing with the ones that dropped and broke a motorcycle!

Product or Service Mentioned: Edens Moving Services Moving Service.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Feb 09.
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